HMRC IT Gremlins

4th August 2016

HMRC Online Services: Login problems?
You may have recently noticed changes to the design of the H M Revenue & Customs (HMRC) website.  One of these changes has been to the Government Gateway login page.  Whilst the page fundamentally performs the same function, it appears the change is causing login problems amongst users with longer passwords, specifically those of more than 12 characters.

New users of the Government Gateway are now no longer able to choose a password longer than 12 characters, however it has come to HMRC’s attention that existing users with passwords that exceed the 12 characters are now unable to log in to the Government Gateway.  In a recent service update, HMRC state that extra security on the new website means that typing anything more than 12 characters into the password box will lead to this being rejected.  The solution to this issue is to use only the first 12 characters of your password.  We understand that this also extends to other programmes that link with the Government Gateway, such as HMRC’s Basic PAYE Tools.

If users continue to have problems despite following the above advice they are advised to use the “forgotten password” link on the login page to recover their password.



 
Other items in Blogs
 
Jaimie King
13th August 2019 Charity accounts assurance

Whether unincorporated, a charitable company or a CIO (charitable incorporated organisation), charities are required to have certain levels of assurance over their financial statements depending on their size. The limits are much smaller than companies, meaning that many charities require some sort of external scrutiny. The requirements by size are as follows: Income up to…

Read More »

Nick Edgley
24th July 2019 From April 2020 – 30-day Reporting and payment date on residential property disposals

From 6 April 2020 the Government is making some significant changes to the rules regarding the reporting and payment of Capital Gains Tax (CGT) when individuals, trustees and personal representatives dispose of residential property and it is important to be aware of these.   Currently such a disposal would be reportable on your tax return…

Read More »

Jodie Tarbin
23rd July 2019 Residential Property Tax News!

  Lettings Relief and Principal Private Residence Relief   Following my previous blog regarding the changes announced to the Principal Private Residence Relief (PPR) and lettings relief rules, the consultation period ended on 1 June 2019. You can view the consultation responses here.   HMRC have now published a policy paper on 11 July 2019,…

Read More »

Fiona Mann
22nd July 2019 Exam Success – World Beating Results!

  We’ve had some extraordinary exam results over the last few days – staff at Whiting & Partners have excelled themselves. Luke Bacon from St Ives office has achieved an outstanding result of 99% for the Financial Accounting and Reporting exam – coming joint first in the world.  This result has been recognised by the…

Read More »

Matilda Mawson
19th July 2019 Changes to Entrepreneurs Relief from 6 April 2019

Entrepreneurs’ relief allows a reduced rate of capital gains tax on disposals of all or part of your business assets. The reduced tax rate is 10% on up to £10 million of lifetime gains. There have been a number of significant changes to entrepreneurs’ relief in the last year, tightening the rules on qualifying conditions…

Read More »

Ernesta Petkeviciute
19th July 2019 New SRA accounting rules – what’s changing?

The current Accounts Rules are made up of over 40 detailed requirements, making it difficult for firms to fully understand what is required of them, as well as giving firms no flexibility to adapt them to their own practices and decide how best to look after client’s money.   The new rules coming into effect…

Read More »